Leadership at Amazon.com Essay

virago.com is an internet giant in impairment of e-commerce. It was incorporated by Jeff Bezos in 1994 infra the constitute Cadabra. In 1995 he changed the name to amazon beca part he decided the motive sounded too similar to cadaver and because he wanted a name fount with A so it would potentially be at the top of both seek results returned in alphabetical order. Amazon.com has headquarters in Seattle, Washington but has retail websites across the globe. It is the worlds largest internet company. Jeff Bezos has a solid reputation that is appreciated by colleagues, employees, and clients alike. Forbes magazine touts his status as our sterling(prenominal) living CEO while his employees peradventure know him best for leaving an discharge seat open at multitude meeting t equal to(p)s. The empty chair is emblematical of the customer at Amazon.com and Bezos often refers to it as the most important person in the room (Hartung 2013).While many an(prenominal) attractions in retail recognize the grandness of customer satisfaction, by making the customer an active presence at meetings Jeff Bezos sends a powerful message to his constituents. Some of the characteristics of Jeff Bezos leaders style atomic number 18 that he endlessly challenges idle thought, he makes customer answer a main priority, and he continuously renovates his onward motion. Bezos does not accept that there is ace truth about the way things should be done, even if that way has proven to be triumphful previously. An example of how Bezos challenges idle thinking as well as illustrates his stark belief that loser is an opportunity to progress Years ago, when the pot of product was written and spoken diction the company hired editors to write check and music reviews then decided to use customers critiques instead (Anders, 2012).That relatively small determination speaks volumes of Jeffs commitment to truth and to customer satisfaction. A hallmark of Jeff Bezos leaders styl e is his innovative reinventing of any process, idea, or task regardless of how big or small it is. Bezo has a critical warmness for improvement, and the intestinal fortitude to make changes where and whe neer he sees fit. An example of this is Bezos solution to tape drive fees. Instead of the expected tape transport and use fee added toeach item at checkout, he invented a unique solution. He implemented Amazon Prime, a serving that charges an annual fee for unlimited 2 day shipping on bailable items, of which there are thousands. This has significantly trim down the hassle of checkout for several reasons. Subscribing to Amazon Prime eliminates calculating extra fees base on distance and the timeframe for delivery of items. It also promotes a positive customer arrest by not seeing totals embrace to increase as tax and shipping fees are tacked on during the last a couple of(prenominal) clicks of checkout. Lastly, it speeds the checkout process by offering one click orderi ng exploitation previously saved information such as address and payment info.A simple solution to the aroundtimes unnameable fees associated with product delivery has made a huge impact on the customers Amazon.com obtain experience My own individual lead styles and characteristics are similar to Jeffs in regards to reinventing. Though I have never used that word to describe my approach it is in line with how I trailer truck and solve problems. I am never satisfied with one way to do things, and I abjure routine. At the van of my lead style I am always considering my resources whether it be an innovative parvenue process or lesson, considering the ideas my partner or team presents, and utilizing help in any fashion to carry out impelling lead. To be an effective leader, all of the leadership styles parking arealy associated with powerful leadership abilities would withstand and they include Directing, railing, Supporting, and Delegating. The challenge for the leader i s the tractability to recognize the dynamics of the situation and be versatile in the application of the incompatible styles. Consider a Mass happening Incident, or MCI such as the recent tragedy in Boston, the marathon bombing. MCI leadership would first be responsible for establishing contain and Delegating others to oversee patient triaging, which is the pick out of victims by severity of injury or illness.As Emergency vehicles and personnel oppose to the opinion, MCI leadership would Direct resources to the appropriate locations. Because there whitethorn be so many different levels of personnel at the scene of an MCI, leadership may have to Coach lesser trained personnel to efficaciously carry out necessary tasks compound in scene management. Finally, an effective leader in this scenario would recognize where Supportive care, resources, and inevitably of the team should be addressed. Some of the leadership characteristics I share in common with Jeff Bezos arepassion, fearlessness, and confidence. Environmental or societal factors that might charm my approach to leadership at this system would be governing and inexperience. Even as I smell out as though my leadership characteristics are similar to the CEO of Amazons, it would be a challenge to understand how they dedicate in a business model. In contrast, I have achieved efficiency and success with similar styles in a health care setting which can somewhat be comparable to business in the engage of organization, responsibility, and professionalism.Even if I were in a different organization I do not feel as though my style or characteristics would alter. I may adjust them to meet the demands of the current situation, organization or environment but I would always be functioning on a core set of set that would adapt to my needs, versus my needs adapting to my values. Economic conditions would influence my approach to leadership affecting cipher and finances. Like Jeff Bezos, I support cons umption a significant amount of resources commit to customer service and evaluations of what the customer wants. In times of a strong preservation I would want to expand the Amazon product and consider a eating house line to the online retail chain as a means of satisfying 2 venues a retail storefront, and a forward-looking experience for fine dining. Diners would be able to experience the Amazon style of purchase by specifically choosing what ingredients, cooking methods, and dinging interior design they want by placing orders through the website at tableside mounted computers. Amazon Prime members would fix a discount or some type of special privilege, and orders would be delivered in a timely manner to the customer.ReferencesAmazon.com. (2014, February 9). Retrieved folk 2, 2014, from http//en.wikipedia.org/wiki/Amazon.com Anders, G. (2012, April 23). Jeff Bezoss Top 10 leadership Lessons. Retrieved September 5, 2014, from http//www.forbes.com/sites/georgeanders/2012/04/ 04/bezos-tips/ Hartung, A. (2013, January 8). Why Jeff Bezos is Our Greatest nutriment CEO. Retrieved September 5, 2014. McGinn, D. (2013, October 18). How Jeff Bezos Makes Decisions. Retrieved September 5, 2014, from http//blogs.hbr.org/2013/10/how-jeff-bezos-makes-decisions/